Noisy wiper blades are a common cause of customer complaints in the auto parts business. While specific return rates for this issue are unclear, overall automotive parts returns r...
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For windshield wiper distributors, the choice between OEM and aftermarket wiper blades is rarely a theoretical discussion. In real procurement scenarios, it usually comes down to one question: which option causes fewer problems after the products reach the market.
Pricing matters, but so do fitment complaints, replacement frequency, and follow-up service costs. These factors tend to show up weeks or months a...
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North America is unforgiving to suppliers who can’t quantify failure. Service shops here don’t complain emotionally — they complain economically. A single wiper comeback can cost a shop $40–70 in technician time, fuel reimbursement, and disrupted throughput, depending on region and vehicle type. Multiply that by 20 callbacks a month, and it becomes clear why procurement teams obsess over complaint rates.

For repair chains and retail-service counters, wiper blades are evaluated on three ...
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The Middle East doesn’t ask whether aftermarket demand will grow — it asks how fast suppliers can adapt. Vehicle age in the region continues climbing, and extreme climate exposure is compressing replacement cycles. Recent market analysis places the Middle East & Africa at roughly 10% of the global windshield wiper system market in 2025 (source), driven largely by environmental wear rates and expanding fleets.
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The world’s cars are getting older. According to S&P Global Mobility, the average age of vehicles on U.S. roads has risen to 12.8 years in 2025, marking a historic high. In Europe, ACEA reports an average of around 12 years. This ageing fleet means more vehicles are moving out of warranty and into a segment that requires regular maintenance and parts replacement — a prime opportunity fo...
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